Discuss the contribution that FIVE different theorists have made to management thinking.

Discuss the contribution that FIVE different theorists have made to management thinking.

THE HUMAN RESOURCE IN HOSPITALITY

 

Instructions to candidates:

 

a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time)

b) Answer any FIVE questions

c) All questions carry equal marks. Marks for each question are shown in [ ]

 

1. Discuss the contribution that FIVE different theorists have made to management thinking. [20]

 

2. a) Prepare a personal specification for a job title of your choice. [10]

b) Outline the procedures you would follow for both internal and external recruitment. [10]

 

3. a) Describe the purpose of induction to the workplace. [10]

b) Identify the main details required in a contract of employment issued within two months of starting work. [10]

 

4. Evaluate the main steps in management development and their effectiveness. Give reasons for your answer. [20]

 

5. a) There are FOUR main types of employees from a payment point of view. Explain. [12]

b) Identify the benefits of a performance review (appraisal). [8]

 

6. Outline the type of fringe benefits offered in the hotel industry. [20]

 

7. Describe the main distinct areas of law affecting employment under the following headings:

 

a) Before employment

b) Starting employment

c) During employment

d) Termination [20]

 

8. Explain, with examples, various ways in which one culture may differ from another. Apply your answer to the hospitality industry. [20]


Price: £ 40

100% Plagiarism Free & Custom Written, Tailored to your instructions