Describe the office function

This paper concentrates on the primary theme of Describe the office function in which you have to explain and evaluate its intricate aspects in detail. In addition to this, this paper has been reviewed and purchased by most of the students hence; it has been rated 4.8 points on the scale of 5 points. Besides, the price of this paper starts from £ 40. For more details and full access to the paper, please refer to the site.



Instructions to candidates:


a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time)

b) Answer any FIVE questions

c) All questions carry equal marks. Marks for each question are shown in [ ]


1. a) Describe the office function. [5]

    b) Evaluate the essential characteristics of:


i. An office manager

ii. An administrator

iii. A general clerk [5 each]


2. a) Explain the purpose a purchase order serves to an organisation when:


i. Buying goods

ii. Selling goods [6 each]


b) For EACH situation, describe the importance of a purchase order to the accounting system. [4 each]


3. a) Evaluate the main advantages of using a franking machine for outgoing mail. [8]

    b) Appraise TWO other services that Royal Mail provides for posting mail. [6 each]


4. Your organisation wishes to update the system for the control of wages and salaries. You have been asked by your supervisor to appraise the most appropriate filing classifications for recording:

a) Employee details

b) Employee bank details for payment of salaries

c) Payment of wages and salaries

d) Income tax details [5 each]


5. a) Briefly describe the SIX main elements of how to plan work in an office. [2 each]

    b) Evaluate the usefulness of appropriate computer software when planning and scheduling work. [8]


6. Evaluate the most appropriate means of communication you would use for the following situations:


a) Response to an urgent customer order

b) To book a two-night stay in a hotel at the end of the week

c) To place an order for stock required immediately

d) To advise staff of new salary payment arrangements [5 each]


7. a) Briefly describe the following terms:


i. PC

ii. Hard drive

iii. Extranet

iv. Apps [3 each]


b) Appraise the precautions that can be taken to ensure the security of computerised data. [8]


8. The marketing department of a local company are arranging a meeting for their managers in two months’ time. Explain:


a) What is required to organise such a meeting [8]

b) How staff should be contacted and advised [6]

c) The arrangements made for the necessary support services [6]

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