Briefly describe the main functions within an organisation, as identified by Henri Fayol.

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Instructions to candidates:

a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time)

b) Answer any FIVE questions

c) All questions carry equal marks. Marks for each question are shown in [ ]

1. a) Briefly describe the main functions within an organisation, as identified by Henri Fayol. [10]

b) Evaluate which of these functions are associated with business management, rather than business administration. [10]

2. With the aid of suitable example organisations and diagrams, explain how the THREE main types of authority are applied in the organisations you have chosen. [5 each + 5 for diagrams]

3. a) Explain the main differences between a sole trader and a limited liability partnership. [10]

b) Describe the most appropriate sources of finance available to a general partnership and a private limited company, when setting up in business. [5 each]

4. a)  Briefly define the following:

i. CAD

ii. CAM

iii. CIM [3 each]

b) With the aid of suitable examples, explain under what circumstances and for which type of product a company would adopt one or all of these techniques. [11]

5. Evaluate the FIVE main elements in the sequence of dispatch activities when transporting and distributing goods for sale. [4 each]

6. a) Describe the main difficulties experienced by small and medium-sized businesses when funding research and development. [8]

b) Evaluate the sources of help available for small and medium-sized businesses, both for the funding of research and development of products and services and the practical development required. [12]

7. With the aid of a break-even chart, explain the considerations taken into account when deciding on the pricing policy for a product or service of your choice. [12 + 8 for chart]

8. a) Define the term delegation. [8]

b) With the aid of suitable examples, evaluate the main factors which influence good delegation. [12]

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