Why is there a need for merchandisers to provide merchandise exchange opportunities for customers in order to gain or maintain competitive advantage?
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MGT 402 Discussion Board INSTRUCTIONS:
For the discussion in this module you are to discuss the concept of merchandise returns and inferior quality work performed by a given unit within an organization for another organizational unit. The discussion should focus on the concept of competitive advantage. Why is there a need for merchandisers to provide merchandise exchange opportunities for customers in order to gain or maintain competitive advantage? Can similar arguments be made with respect to work quality within an organization in situations where there are interdependencies between work units?
CONTENT:
MGT 402 WK 1 Discussion Board Name Institutional Affiliation Merchandise return is common in most organizations. This is the process of a customer taking merchandise that was previously purchased back to the retailer in order to receive a refund, exchange for another item or repair based on whether the product has a warranty or not. Organizations that deal with electric and electronic products experien
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