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Organizational Culture Essay #2

INSTRUCTIONS:

Organizational Culture

Case Assignment

Southwest Airlines and Koch Industries are both known for their distinctive organizational cultures, and both have been highly successful and profitable companies. Southwest Airlines is known as a “fun” place to work where socialization and humor in the workplace are strongly encouraged. Koch Industries, on the other hand, has a culture defined by the principles of “market-based management” where performance and revenue growth is emphasized.

Do some background reading on the cultures behind Southwest Airlines and Koch Industries. While doing your research, keep strongly in mind the characteristics of organizational cultures discussed in the background materials such as team-oriented, people-oriented, outcome-oriented, etc. Here are some articles to get you started on your research that will give you some background about the cultures at these two organizations:

Klein, D. (2011). Creating cultures that lead to success: Lincoln Electric, Southwest Airlines, and SAS Institute. Organizational Dynamics 41(1), 35-39 [Available in Science Direct. Note: you only have to read the middle portion of the article concerning Southwest Airlines and not the whole article]

Bird, A. (Mar. 13, 2011). Southwest: Corporate culture combines work, play. The Post and Courier. [ProQuest]

Whatley, H. (2013). Principles and dimensions of market-based management. Independent Journal of Management & Production, 4(1), 126-135. [ProQuest]

Dissecting the Kochtopus. (Jun. 7, 2014). The Economist, 411, 76. [ProQuest]

When you are finished with your research, write a 4- to 5-page paper addressing the following issues:

1.Describe the organizational culture of Southwest Airlines the best you can using the characteristics of organizational culture discussed in the background materials. These include: but are not limited to detail-oriented, team-oriented, innovative, aggressive, outcome-oriented, and people-oriented. Be specific as you can regarding which characteristics of organizational culture that you read about in the background materials apply to Southwest and which ones do not.

2.Describe the organizational culture of Koch Industries using the criteria as in Question 1 above.

3.Now suppose Koch Industries decided to purchase Southwest Airlines. Compare and contrast the two cultures, and explain what kind of challenges you think they would face in merging the two cultures. Also, explain what steps you think would need to be taken in order to prevent culture clashes between the two organizations.

Assignment Expectations

•Answer the assignment questions directly. Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to general background materials.

•Make use of both the required Case Assignment articles as well as the required general background materials in your paper. Apply concepts that you learned in the background materials in your answers to the assignment questions.

•Review our “Writing Style Guide” for more detail on referencing and writing expectations. This guide is found under “My Resources” in the TLC portal.

CONTENT:

Organizational Culture Name: Institution: Introduction Different companies will adopt different organizational cultures relative to their goals and largely due to the goals of the management. In most of the cases, the management set out the goals of the firm and therefore visualize the elements of the culture that they would want the staffs to adopt in order to achieve the set out goals(Davoren, 2015). There are quite a number of cultures are vary from customer-oriented, teamwork-oriented, innovations-oriented, detail-oriented, income-oriented, aggressive and even people-oriented. Some of the firms that have opposing cultures are southwest airlines and the Koch Industries. The culture adopted by the Southwest Airlines can be said to be people-oriented whereby the satisfaction of the staffs and customers are crucial, that Koch industries can be said to be market-oriented such that performance and revenue generated drive the key elements of the goals(Davoren, 2015). Southwest Airlines One of the key aspects that are associated with the airline is the fact that most of the customers that have been served at their premises have had good stories to tell, about the treatment they received. According to the chief communications officer, there are three main values that are instilled in every staff. These include the fact that they should have a warrior’s spirit, a servant’s and they sh

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what steps you think would need to be taken in order to prevent culture clashes between the two organizations.

Organizational Culture Essay #2

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