What are the benefits of implementing programs to address cultural competence within a healthcare organization.
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Healthcare Quality Improvement and Cultural Competence Instructions:
Discuss the different stakeholder’s view of healthcare quality . Discuss the function of the Baldrige criteria and its interaction with CQI or Six Sigma. What are the benefits of implementing programs to address cultural competence within a healthcare organization.
Content:
Week 4: Healthcare Quality Improvement and Cultural Competence Name Course Instructor Date Stakeholder’s view of healthcare quality Patients, payers, providers, employers and the government are the main healthcare stakeholders. Patients normally believe that the medical care is adequate, while expecting healthcare to be customized to their needs. Clinicians provide health information to patients, and are concerned with maintaining confidentiality of the patien
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