Jul 18, 2017 Research papers

What would be the main benefits to Clinkle of obtaining ISO certification?

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Controlling in Clinkle


Of course having solid control processes is essential for any successful organization.

Some organizations like to seek formal recognition for their control functions through independent certifications such as ISO 9000.

In order to receive ISO certification, you need to extensively follow and document a long list of published standards and then have an outside evaluator certify that you are meeting these standards.

ISO certification has both proponents and critics.

Proponents argue that meeting ISO standards through certification will improve organizational control functions and also help signal to the outside world that you are running a solid operation with high standards. However, critics point to the huge amount of time and money spent on documentation that may be excessive. Critics also say that ISO focuses on documentation of processes rather than the actual quality/efficiency of the process. For this assignment, first read up on ISO certification and examine the arguments both for and against it. Then read up on a new start-up company called Clinkle and consider whether or not ISO 9000 would be appropriate for this new company to seek. Clinkle is new online payment company that has received a lot of media attention recently but has also had its ups and downs. It has raised a lot of money from investors but is still at an early stage with no revenue yet. Here are some articles on ISO certification to get you started: Seddon, J. (1997). Ten arguments against ISO 9000, Managing Service Quality 7(4), pp. 162-168. [ProQuest] Wahid, R., & Corner, J. (2009). Critical success factors and problems in ISO 9000 maintenance.

The International Journal of Quality & Reliability Management 26 (9), pp. 881-893. Here are some articles on Clinkle to get you started: Smart money follows mobile payment app Clinkle (July 4, 2013). Irish Times, Dublin [ProQuest] Clinkle raises $25 million in seed financing as it prepares to change the way people transact. (June 27, 2013).

Business Wire, New York [ProQuest] Case Assignment After doing research and carefully considering whether or not ISO certification is the right option for Clinkle, write a 4- to 5-page paper answering the following questions:

1. What aspects of the control function of management do you think should be the most important to Clinkle?

2. What would be the main benefits to Clinkle of obtaining ISO certification?

3. What would be the main disadvantages to Clinkle of obtaining ISO certification?

4. Overall, should Clinkle invest time and money in ISO certification, or are the resources better spent on other ways to maintain control systems? Assignment Expectations • Answer the assignment questions directly. • Stay focused on the precise assignment questions; don`t go off on tangents or devote a lot of space to general background materials. • List supporting references and cite sources in proper format. • Use reliable and credible sources as your references. Articles published in established newspapers or business journals/magazines are preferred. If you find articles on the Internet, make sure they are from a credible source. • Use appropriate writing style in essay form (organization, grammar, and spelling). • Review Trident`s “Writing Style Guide” for more detail on referencing and writing expectations. This guide is found under “My Resources” in the TLC portal.


Controlling in Clinkle Insert Name Subject Date Institution Controlling in Clinkle Clinkle needs to control functions of management to have efficient and effective utilization of the company’s resources to realize its strategic goals. Controls measure the nonconformity of the real performance of the typical performance, determine the cause of such nonconformity, and help in taking remedial actions (Jain & Inderpreet, 2012). The controls implementation helps to facilitate co-ordination and planning. The team in Clinkle is made up of designers, operators, and engineers, who are involved in building the payment plan needed to co-ordinate to allow for the success of the planning process (Reynolds, 2013). Clinkle needs to have continuous processes that would enable benchmarking procedures for the projected plans or forecasts. Planning is critical in the teams; to enable the business purposes and the procedures implementation. The controls in the company ensure that the real performance within Clinkle, measure against the intended goals. Management takes the lead in ensuring the enforcement of the strategies to achieving goals of a different way of payments. Introducing controls at each level of the company’s hierarchy should have a future plan that is forward looking (Seddon, 1997). Controls require it to relate closely with planning. Clinkles’ management needs to establish standards through which it can make p


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