Jul 18, 2017

What were the consequences of a failure to report?

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Critical Decision Making for Providers

INSTRUCTIONS:

Assignment



Critical Decision Making for Providers

View the scenario called "Critical Decision Making for Providers" found in the Allied Health Community media (http://lc.gcumedia.com/hlt307v/allied-health-community/allied-health-community-v1.1.html)

In a 750-1,200 word paper, describe the scenario involving Mike, the lab technician, and answer the following questions:

1. What were the consequences of a failure to report?

2. What impact did his decision have on patient safety, on the risk for litigation, on the organization`s quality metrics, and on the workload of other hospital departments?

3. As Mike`s manager, what will you do to address the issue with him and ensure other staff members do not repeat the same mistakes?

A minimum of three academic references from credible sources are required for this assignment.

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment.

You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center. Only Word documents can be submitted to Turnitin.



---------ASSIGNMENT SCENARIO------------



Critical Decision Making for Providers

Mike is running late again. The last time he spoke with his supervisor, he promised he would be on time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby, but his supervisor told him that if he continued to be late he might face termination. Upon arriving, Mike observes a spill on the floor. He must make a decision: stop and make sure the spill is cleaned up or ignore it all together. If he safeguards the spill, surely he will be late clocking in and could face losing his job. Anyway, the spill is in another work area, and perhaps it will be cleaned up while he is clocking in. What decision should he make?

Reported problem

Mike stops in at the front desk to have housekeeping paged. Housekeeping routinely takes 3-5 minutes to arrive on site, but he does not have the time to simply wait. Using the telephone at the front desk, he calls to notify his supervisor that he is in the building, but needed to stop to assist with a spill in the main lobby. His supervisor thanked him for calling and asked Mike if the time could be made up at the end of his shift. Appreciatively, Mike agreed.

Ignored problem

Mike decides to clock in so he does not face losing his job. He is making every effort to keep his job and cannot afford to be terminated. Besides, he has a list of things he needs to accomplish from yesterday in addition to his assignment for the day. Certainly someone else who is responsible for the area will take care of the spill soon.

Later, Mike is asked to go to a patient’s room to gather some patient information. He learns the patient was admitted to the hospital after falling in the lobby this morning. The patient is in a lot of pain and appears to have a broken hip from the injury. The patient goes on to describe the incident and asks him why this would happen in the hospital. She states, "I thought the hospital was a safe place. Don’t they have programs to prevent these things?"

Mike is running late again. The last time he spoke with his supervisor, he promised he would be on time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby, but his supervisor told him that if he continued to be late he might face termination.

Upon arriving, Mike observes a spill on the floor. He must make a decision: stop and make sure the spill is cleaned up or ignore it all together. If he safeguards the spill, surely he will be late clocking in and could face losing his job. Anyway, the spill is in another work area, and perhaps it will be cleaned up while he is clocking in. What decision should he make?

 What are the potential risks associated with Mike`s decisions?

 In what ways might Mike’s decision impact both patient care and procedural policies?

 What, if any, legal consequences might occur for both Mike and the hospital where he is employed?

A wave of guilt floods over Mike. He questions himself, “Could I have prevented this from happening?" Mike is now faced with a new dilemma. Should he admit to his supervisor what occurred upon his arrival to work this morning? What if by his admission, he is terminated anyway?

CONTENT:

Critical Decision Making for Providers Student: Professor: Course title: Date: Consequences of poor decision making in Healthcare This is an analysis of impact of critical decision making in health care provision. This, precisely, involves Mike who is a lab technician in the hospital. A few days ago he was involved in lateness but he promised his supervisor not to repeat such mistake again. But on this particular day, he comes late, once again, due to a breakdown of the commuter he was using. On arriving at the hospital, he finds a spill on the flour. He is faced with a decision to make on whether to clear up the spill or not. He eventually does not clean up the spill for fear that he will clock in late and risk losing his job which is dear to him because he is supporting his wife and newborn. He also

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