2018-10-31T09:15:48+00:00

What are the features of the EFQM model that have made it popular with European health-care managers?

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European Foundation for Quality Management

In addition to your readings, use the article below , to answer the following question.

Nabitz, U. Klazinga, N. and Walburg, J. (2000) The EFQM excellence model: European and Dutch experiences with the EFQM approach in health care. International Journal for Quality in Health Care. 12:191-201.(Attached).

What are the features of the EFQM model that have made it popular with European health-care managers? Is this popularity justified? Give reasons for your answers.

I would also like three academic sources.


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