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Topic: Week 7 Assignment: Cultural Sensitivity and Communications
The questions are based on the assigned reading for this week which can be found in the following article.
Fatima Oliveira, M. (2013). Multicultural Environments and Their Challenges to Crisis Communication. Journal Of Business Communication, 50(3), 253-277. doi:10.1177/0021943613487070
1. Define how cultural sensitivity can be a factor in identification of risk factors in crisis communications. As a manager, what considerations should be explored?
2. If you were a manager; what steps would you take to insure that your organization is prepared for a crisis communications plan in a multicultural workplace, city, or region?
Week 7 Name Institution Week 7 Cultural sensitivity can be a factor in identification of risk factors during crisis communication because being culturally aware ensures that right measures to plan and hinder risk are taken. For example, in a workplace environment where there are people from diverse backgrounds, cultural awareness helps an organization plan