An explanation to what research shows regarding customer perception of health care over the past 5 years.
An introduction to the topic and its significance to customer service or consumerism in allied health care.
What does the research forecast as the trends, for the next 5 years, to better meet consumer needs?
Provide an overview of the scope of the study in the chosen article by explaining data collection and where to find the data.
Describe the process used to determine the validity and reliability of the research findings to support evidence-based practices.
Differentiate between the qualitative and quantitative aspects of the data described in the article in terms of descriptive statistics, inferential statistics, or both.
Determine if you have enough information to make a decision on the effectiveness of the study?
Summarize your findings of the research as it relates to where we are in health care delivery today. What actions to you see that need to take place to meet the future needs of health care delivery?
Prepare this assignment according to the guidelines found in the APA Style Guide,
Health Care Perspective Name: Institution: Course: Date: Health Care Perspective Between the many American social systems, there is none that has undergone so much revolution than the health care system. In the last several decades, the health care delivery system has changed completely in terms of the provision of care and the philosophical processes behind the same. In the past, the system was based on a rather different system than what is largely in place today. Health consumers were used to the Fee-for-service system. This is a system that required the consumers to pay for whatever services they needed or wanted depending on a number of factors. As such, the health care system operate within the free market. This made it harder for the consumers to get the right kind of service especially where the procedure involved was expensive. In most of the cases, the health care providers dictated the price of the services and if the consumers did not match the monetary requirement, they would not be served. As such, for most of the people that do not make much money or those that would be considered to be below the poverty line, this is was an expensive system. The health care services were sold to the highest bidders (Newport, 2013). The poor in the society did not have enough to get quality care that they needed. Doctors mostly evaluated their success, with reference to the amount of money that they could make which equated to getting the highest number of patient pe...