Review the five major requirements of sustaining process improvement achievements listed in the Studer (2014) article. Select the three requirements that you feel are most important within a healthcare setting and summarize them. Address the following questions:
Why are these three requirements the most important?
What are some examples of how they have been successfully utilized (provide examples from either your own professional experience or from academic articles)?
How do these three requirements translate to improvement in service quality and return on investment?
Write a 2- to 3-page paper that provides a rationale for your selections. Reference examples from your work experience and include at least two sources beyond the textbook. Note that the CSU-Global Library is a good resource. Format all references according to the CSU-Global Guide to Writing and APA Requirements.
Studer, Q. (2014). Making process improvement `stick`. Healthcare Financial Management, 68(6), 90-96.
SUSTAINING PROCESS IMPROVEMENT
Sustaining Process Improvement
The increase in the need for quality-driven and value-based healthcare services has resulted in the need for efficient and effective work processes, an aspect that cannot be overstated. Given this, health organizations that run like a well-oiled machine not only turn successful in the delivery of high-quality care but are also driven by the high volumes of patients. Considering the fact that the health industry is undergoing continual changes, work processes, and staff performances have evolved in a bid to ensure that the quality and cost goals