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SURVEY RESEARCH AND MIXED METHOD DESIGN
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5-1
Before choosing an online survey tool, you must first analyze how easy it is to use with respect to its interface, installation and the format of the questions. One should also consider the web survey options, distribution options, the automation of data collection, sampling features, tracking of respondents, ease of respondent list importation and the reporting as well as analysis options available (Shaughnessy et al., 2011). One should also consider the customer support options, tra
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