2019-01-23T12:14:40+00:00 Assignments

Topic: London Hilton on Park Lane: Managing the International Hospitality Service Experience

This paper concentrates on the primary theme of Topic: London Hilton on Park Lane: Managing the International Hospitality Service Experience in which you have to explain and evaluate its intricate aspects in detail. In addition to this, this paper has been reviewed and purchased by most of the students hence; it has been rated 4.8 points on the scale of 5 points. Besides, the price of this paper starts from £ 40. For more details and full access to the paper, please refer to the site.

Topic: London Hilton on Park Lane: Managing the International Hospitality Service Experience

Instructions:

hello I have done 500 words already , you can do all editing on my work as you want please look on work guideline attached

Content:

London Hilton on Park Lane Source (http://www3.hilton.com) Managing the International Hospitality Service Experience Introduction The quality of the service offered by hospitality facilities is the key to having competitive advantage in the market. Faced with intense competition, the providers of hospitability services should strive to deliver the best quality of all acute elements comprising a visitor`s experience as well as attempt to fulfil a wide range of required standards. All aspects of the facility should be considered including interior and exterior layout; general ambient conditions such as rooms, suites and other equipment of the hotel; services and conveniences; employee and customer responses; social and individual interactions, customer loyalty and also safety (Wu and Ko, 2013). Designing a proper valuation scheme for hospitality facilities such as hotels, plays a vital role in reassuring to the public that the hotel is committed to quality. Even though the appraisal aims to support the performance management, studies document that many of the administrators do not appreciate such assessments (Brown et al., 2010). There a few main characteristics that need to be put into emphasis while benchmarking every aspect of the hospitality service experience and measuring the luxury and trust offered by the hotel. First of all, the concept of design is very important. The actual physical place where the service is performed, the architecture, conditions of the ...


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