Aug 16, 2017


This paper concentrates on the primary theme of SYSTEM REQUIREMENTS in which you have to explain and evaluate its intricate aspects in detail. In addition to this, this paper has been reviewed and purchased by most of the students hence; it has been rated 4.8 points on the scale of 5 points. Besides, the price of this paper starts from £ 40. For more details and full access to the paper, please refer to the site.

submit your system requirements. The system requirements model is to be submitted as a Word document that is a combination of sections: a requirements model, a data process model, a data flow diagram, a data dictionary, an object model, and a use case diagram. Copy the image of your diagram into your Word document and include text to ensure that the diagram has proper context within the overall system requirements model through written explanations. Your audience is IT management and the IT project team. Specifically the II. System a) b) c) d) e) f) following critical elements must be addressed: Requirements: Detail the specific requirements of your case. Be sure to include screenshots of all relevant diagrams, charts, and tables. Requirements Modeling: Assess the current system to identify the requirements for the new system. Be sure to address each of the following aspects: outputs, inputs, processes, performance, and controls (i.e., security). Data Process Model: Create a visual representation of all relevant data processes that represents a logical model of the requirements of the system based on the systems development life cycle. Data Flow Diagram: Create a visual representation of the data flow based on the systems development life cycle. Data Dictionary: Create a data dictionary that annotates your system requirements to build clarity in communicating with the relevant audiences. Object Modeling: Use appropriate object modeling techniques and tools to describe the system requirements. Use Case Diagrams: Create (a) use case diagram(s) that outline the system requirements based on the systems development life cycle. Guidelines for Submission: Milestone Three should follow these formatting guidelines: 4–6 pages, double-spacing, 12-point Times New Roman font, one-inch margins, and citations in APA.

Project Plan

Dominique D. Bourgeois

Southern New Hampshire University

Feb 11, 2017

Work Breakdown Structure

The work breakdown structure is a framework which is basically used in order to define particular functions to be addressed during project execution. In general context, in such framework, brief description about all project-related functions is highlighted. For instance, the project to be undertaken will be mainly focused on reducing customer grievances and decreasing dependency on outsourced IT activities. There are different set of tasks which need to be completed during system development design.

Task NameDurationStartFinishPredecessorsResource Names
System Analysis7 daysThu 2/9/17Fri 2/17/17
   System Analysis7 daysThu 2/9/17Fri 2/17/17Client
   Identifying Requirements7 daysMon 2/20/17Tue 2/28/172Builder
   Programming Core Functions7 daysMon 2/20/17Tue 2/28/171Builder
   Alligning with hardware7 daysWed 3/1/17Thu 3/9/174Builder
   Integrating Core Functions7 daysFri 3/10/17Mon 3/20/174,5,6Builder
   Database management21 daysMon 3/13/17Mon 4/10/17Builder
   Customer Service Support14 daysTue 3/14/17Fri 3/31/17Builder
   Site Maintenannce7 daysTue 4/11/17Wed 4/19/179,10Builder
   Pilot Testing
      Detailed Training14 daysMon 3/20/17Thu 4/6/17Builder


For the implementation of the recommended solution, stakeholder involvement can be regarded as the primary factor. The hotel management needs to work in active collaboration with system engineers in order to achieve desirable outcomes. As per the above work breakdown structure, the initial system analysis will be considered by the management along with reflecting upon customer feedback (Rosenblatt, 2013).   The next phases encompass the major responsibility of managing overall customer details. On the contrary, proper system development depends on consistent maintenance and working along with people.

The middle-level management would be solely responsible for analyzing the existing strategy and identifying loopholes. It is evident that outsourcing IT activities tend to increase overall cost of a company. Therefore, proper system analysis would enable the management to identify the exact flaws prevalent within the system. Software developers would be responsible for hardware designs and programming of identified functions. On the other hand, system management and pilot testing can be regarded as the basic responsibilities of middle-level managers and team members.



There are certain parameters which would be considered to ensure that the project plan is running smoothly. Firstly, proper documentation will be maintained throughout execution of the project plan. Other controls will be scheduling encompassing maintenance and update. There will be deadline maintained for each key task. On a regular basis, close scrutiny will be conducted so as to determine whether allocated tasks are being completed within the desirable time-frame or not (Rosenblatt, 2013).  Performance evaluation and cost control can be denoted as other techniques which can be employed to check whether the project plan is being able to meet desirable time limit or not.


The project controls described in the above mentioned section are likely to be subjected to various risks. Hence, the most convenient way to attack such conditions is initially designing certain risk mitigation strategies. For instance, if one of the controls is not satisfied than enough flexibility will be maintained so that tasks are rescheduled within expected time-frame. An additional cost and buffer time will be maintained throughout project completion. On the other hand, if during the implementation phase, some defect is witnessed in the system design phase than adjustment would be made by a group of engineers while another group shall be assigned with tasks of implementation phase.


The critical path calculated is 17 weeks. In order to cover all the activities, total 17 weeks will be required. Moreover, none of the activities can be avoided at any cost for optimum output. Apart from all these things, a due date will be provided beforehand, which the developers must keep in mind before starting the project (Dennis, Wixom, and Tegarden, 2015). As a result, the team that will be appointed for managing and designing this project should be proficient enough to handle any unforeseen circumstance.


Undoubtedly, in the previous business plan various audiences were chosen for communicating the same. However, the problem is that most of the work will be done by the in-house IT team. As a result, they must be competent enough to complete all the tasks within due date.



The key resources to be used for the system development revolve around designing, evaluation and maintenance of the system.  For instance, the primary resource will be allocation of funds. Assigning staff with specific responsibilities also form another resource. The other resources have been classified below-


Figure 2: Cost chart

In the cost chart it can be seen that huge amount will be required for hiring IT professionals and outsourcing technical team. However, hardware also seems to be quite cost incurring because the same will be imported from Australia.


Figure 3: Gantt chart

In the above Gantt chart it can be witnessed how all the activities are categorized into four main headings such as implementation phase, planning phase, development and testing. It can also be noticed that the longest time will be required for programming core functions. As a result, implementation phase will consume maximum amount of time. However, pilot testing is quite time effective.






Dennis, A., Wixom, B. H., and Tegarden, D. (2015). Systems analysis and design: An object-oriented approach with UML. NY: John Wiley & Sons.

Rosenblatt, H. J. (2013). Systems analysis and design. London: Cengage Learning.




Since the time world has shifted from analogue to digital platform role of systems analysts have also enhanced exponentially in business-related as well as dynamic environment.   In order to compete effectively in the global village various organizations, require robust IT resources.

Various organizations operating in insurance sector, investment sector, hospitality and tourism sector and service sectors require proper integration of online and offline platforms for interacting effectively with the target audience.

Essential processes, paradigms and activities in IT systems

New Palace Group of Hotels mainly operates in Buffalo. Several business support systems are specialized for maximum output of the organization. Some of these include customer information, customers’ reservation, cross-sells, customer’s 360-degree view, etc. However, till now the hotel used to carry out all these operations by outsourcing them. With time the group is acquiring various established motels and their data size is increasing as well. It is actually quite difficult to outsource entire IT system service because of safety issues. As a result, it is high time for the hotel to start managing its own valuable information by recruiting talented employees. As of now the hotel is having an IT systems team who does not possess knowledge on Agile methods.

It is suggested to opt for Agile methods in order to eliminate problems faced while outsourcing IT services. At present the in-house IT team is not equipped enough to handle customer level information and to randomly deal with customers for cross-sell services.


Main problems

The primary problems faced are quite simple in nature. Due to inefficient IT system employees in the hotel it is difficult to make effective interaction with the potential customers. Another core problem is that the hotel yet not adapted Agile methods which are extremely useful for getting continuous feedback.

Why do they exist?

The above mentioned problem exists because less effort has been exerted till now for collaborating IT systems with various business operations. Apart from this, development process is not yet broken down into iterations and cycles which can add functionality. Tools that can actually facilitate communication with the front-end of the business are inadequately used. Some of these tools are interactive presentations, collaborative software, etc. Agile methods can easily adapt with change but not using the same is actually restricting organizational growth (Rosenblatt, 2013). The organizational structure is somewhat responsible for refraining use of Agile methods.

Impact on the enterprise

The front desk productivity is not up to the mark because of delayed response from the other end. Moreover, there are several times when customers are lost due to the above mentioned problem. Once the in-house IT department starts to incorporate Agile methods they will ensure that customer fatigue remains as low as possible. Most of the times intrusive mailing and calling from outsourcing parties irritate the customers a lot. Apart from all these things, outsourcing team is lacking innovative and that is why customers are not getting enticed to the site as such thereby affecting the ultimate profit margin. Furthermore, it is important to understand that web-based simulation can enhance the content as well thereby attracting customers to the digital platform.


Several audiences are chosen for conveying this business case proposal including employees of the hotel, management members and other stakeholders. Management members are important because they are the ones to initiate steps for improving IT systems usage in business processes, especially communication purpose. All the audiences must understand that change is necessary with time so that optimum utilization of the resources can be witnessed. Employees can actually involve themselves more in the process of change and adaptation of newest IT system designs (Siewiorek and Swarz, 2014). Lastly, conveying information about the adaptation is extremely important so that the message is sent effectively to the chosen audience.

Effective communication procedure to the audience

The audiences will be informed about the changes in system design in the most effective means possible. As a result, the same will be conveyed to them via email, interactive meetings and conferences. One more important stakeholder in this case is human resource manager of the hotel. After all human resource manager will be recruiting efficient system engineers who can alter the existing design and give a new outlook using agile method. Other than all these things, audiences need to understand the core message of the newest design. For instance, in this case communicating with the customers is important. The sooner they can be communicated it will be easier to make them loyal customers. Most importantly, these are mostly the Agile methods which can accelerate the business processes and make contents visually attractive as well.


Rosenblatt, H. J. (2013). Systems analysis and design. London: Cengage Learning.

Siewiorek, D., and Swarz, R. (2014). Reliable Computer Systems: Design and evaluatuion. Bethlehem: Digital Press.

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