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Hi MS. Jones, Thank you for your help so far. I need your input on the following case:

You are the manager coach in the workplace scenario on the following page.

Refer to the "Joe Chaney" case and then answer the following questions, from the perspective of being Joe`s manager/coach.

1? Utilize the performance diagnostic model. Think of the possible causes of interference and integrate those as well.

2? What questions could you ask Joe that would help you determine, from his point of view, the obstacles to his achievement of high performance?

3? Design a coaching program (start-to-finish) that you could use to work with Joe to help him achieve his performance potential. What action steps might be incorporated in this program?