The Case for this Module starts us off by looking at two examples of actual information technology strategic plans. Both involve universities (oddly enough, both called "UCB"), but as you`ll see, the issues are those faced by any organization in any country. You don`t need to know a lot about either universities or IT to understand what is going on in these plans, but the more you read about the planning process, the better you`ll understand why certain recommendations are made as they are.
Here are the two examples:
UC Berkeley. (2010). Campuswide Information Technology Strategic Plan. Campuswide Technology Service Providers. The Regents of the University of California. Retrieved from http://technology.berkeley.edu/action-plan
UC Boulder. (2010). The University of Colorado at Boulder IT Strategic Planning (ITSP). Retrieved from http://www.colorado.edu/ITplan/
The Baldridge national quality are well-known or setting standards for many dimensions of organizational practice, including strategic planning. Check out more from:
NIST.gov (2008). National Institute for Standards and Technology. Baldrige National Quality Program. Education Criteria for Performance Excellence Retrieved from http://www.quality.nist.gov/Education_Criteria.htm
ASQ Global Voice of Quality. (2011). Malcolm Baldrige National Quality Award. Organization-wide approaches. Retrieved from http://asq.org/learn-about-quality/malcolm-baldrige-award/overview/overview.html
When you`ve read through the plans and the criteria and perused relevant items from the Background Readings and other sources that you may have located, please compose a short (4-5 page) paper on the topic:
How do UC Berkeley and UC Boulder strategic IT plans compare against the Baldridge criteria and each other for assessing strategic planning?
Submit your paper upon completion.
Use information from the modular background readings as well as any good quality resource you can find. Please cite all sources and provide a reference list at the end of your paper.
Strategy Planning: Comparing the Approach Taken by Two Universities Name Institution Strategy Planning: Comparing the Approach Taken by Two Universities Strategy planning is one of the most important elements in any organization. In most cases, Information Technology (IT) organizations do not see the need for conducting strategy planning in their operations as most of them believe that all that they need is to have the right technology in place and then the rest will follow. However, for the IT organization or department to be successful, strategy planning is crucial as it determines either the failure or success of the organization. However, the strategies that the IT departments put in place are varied from what other organizations have in place or even what is the accepted practice. This paper analyzes the strategy planning put in place by University of California and the University of Colorado and then examines them against the Malcolm Baldrige National Quality Award accepted standards. At the University of California, the IT department has a plan that follows certain guidelines. Key among this is their focus on the fundamentals. The University of California recognizes that IT Service Management is a process-based practice that has the sole