This paper concentrates on the primary theme of Define the customer journey, considering some of the key persona’s of the project stakeholders in which you have to explain and evaluate its intricate aspects in detail. In addition to this, this paper has been reviewed and purchased by most of the students hence; it has been rated 4.8 points on the scale of 5 points. Besides, the price of this paper starts from £ 20. For more details and full access to the paper, please refer to the site.
Define the customer journey, considering some of the key persona’s of the project stakeholders Describe and justify an Information Architecture; n Describe and justify a Technology architecture; Describe and justify the governance and methodologies you will apply in the project Complete a Work breakdowns and work package decomposition; Outline the Critical Success Factors for the Project n Discuss the impact of the implementation on the organisation, focusing on the changes required in the ICT unit. Consider Change Management strategies