Topic Introduction and Summary: Include: 1.An explanation to what research shows regarding customer perception of health care over the past 5 years. 2.An introduction to the topic and its significance to customer service or consumerism in allied health care. 3.What does the research forecast as the trends, for the next 5 years, to better meet consumer needs? Methodology: Provide an overview of the scope of the study in the chosen article by explaining data collection and where to find the data. Describe the process used to determine the validity and reliability of the research findings to support evidence-based practices. Results: Differentiate between the qualitative and quantitative aspects of the data described in the article in terms of descriptive statistics, inferential statistics, or both. Determine if you have enough information to make a decision on the effectiveness of the study? Conclusion: Summarize your findings of the research as it relates to where we are in health care delivery today. What actions to you see that need to take place to meet the future needs of health care delivery? Assignment Requirements: Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is required. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin.
Consumerism in Health Care Name: Institution: Course: Date: Consumerism in Health Care The economy of the United States is based on the foundation laid out by the consumers. More than 70% of the gross domestic product is reliant on the consumers` personal consumption habits. The aspect of consumers and their ability to buy any products is the sole driving force in the market affecting aspects such as innovation (Robinson, 2005). As companies try to match the needs of the customers on their daily life and associated activities, the economy keeps on growing and more importantly dependent on the consumer behaviors, it is for this reason that consumer behavior is such as heavily researched topic given the role it plays in the corporate decisions across the globe not just in America (Zeckhauser & Sommers, 2013). The health care sector has also had some significant changes some of which have driven the industry towards consumerism. As the industry has shifted towards a consumer market, there remains a large gap of needs that have not been met, despite the promise of better service, lower costs and quality care (Zeckhauser & Sommers, 2013). Over the last five years the health care sector has evolved and is ...