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Article Review: "Training and cultural context in the Arab Emirates"
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"Training and cultural context in the Arab Emirates: Fighting a losing battle?"
By Stephanie Jones
Maastricht School of Management, Maastricht, The Netherlands
March 28, 2007
This paper seeks to explore the impact of cultural context on conflict mode preference, and hence the effectiveness of training of new recruits in basic business skills, including negotiating skills, conflict resolution and dealing with customers generally. The research findings suggest that business skill training outcomes based upon international standards and assumptions may be significantly modified by the pre-existence of culturally specific beliefs and values.
What do you think are the most important points the article makes?
Is there anything you disagree with?