Identify the sequence of events in making a sale.

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Instructions to candidates:


a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time)

b) Answer any FOUR questions

c) All questions carry equal marks. Marks for each question are shown in [ ]


1. Identify the sequence of events in making a sale. [25]


2. a) Explain how bills of exchange promote business activity. [10]

b) Explain the following terms:


i. Cyclical billing

ii. Drawer and drawee

iii. Absorption costing [5 each]


3. a) Why is a statement of account sent out? [10]

b) Explain the TWO main reasons for sending a credit note. [7]

c) What is the importance of a debit note? [8]


4. a) Discuss the chief approaches to marketing research. [15]

b) Explain the term ‘random sample’. [5]

c) Explain the term ‘break-even’. [5]


5. Write short notes on FIVE of the following:

a) Suggestion box

b) In-house research

c) Sampling

d) Collective advertising

e) Product range

f) VAT

g) Receipts [5 each]

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