Describe the main aspects of Mintzberg’s theory of management

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Instructions to candidates:


a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time)

b) Answer any FIVE questions

c) All questions carry equal marks. Marks for each question are shown in [ ]


1. a) Describe the main aspects of Mintzberg’s theory of management. [8]

    b) Evaluate the significance of Mintzberg’s theory to today’s style of management. [12]


2. Making due reference to at least TWO relevant theories, evaluate the importance of the behavior of groups at work. [20]


3. a) Compare and contrast open and closed systems. [8]

    b) Using examples from an organization of your own choice analyze the distinguishing elements of ONE open and ONE closed sub-system in that organization. [6 each]


4. with the aid of suitable diagrams:


a) Identify the main elements of a matrix type of organization [10]

b) Appraise the circumstances when this type of organization structure is most appropriate [10]


5. a) Briefly define:

I. production planning

ii. Production control [5 each]

b) With the aid of suitable examples, evaluate the differences between production planning and production control as production functions. [10]


6. With the aid of suitable diagrams and examples, analyse the significance of the Product Life Cycle to a company producing:


a) 4G smartphones

b) Laptop computers [10 each]


7. for example organizations of your own choice, evaluate the FOUR types of culture in organizations as proposed by Charles Handy. [5 each]


8. a) Comment on the importance of the Five-Point Plan as a framework for the employee selection and interviewing process. [10]

    b) For a job of your own choice and with the aid of your answer in part a), draft a suitable Person Specification. [10]

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