Create and define a capacity utilization plan, linking action plans to information systems, service delivery, and balancing capacity and demand. In particular, identify the types of information services necessary for excellence in service.
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Delivery of Service Strategies Create and define a capacity utilization plan, linking action plans to information systems, service delivery, and balancing capacity and demand. In particular, identify the types of information services necessary for excellence in service. Remember that you will also be creating a marketing plan which will likely require information technology and that you are also responsible for fiscal management.
Identify how your action plans are linked to the organizational vision and mission and the service strategy.
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