2019-02-14T07:20:12+00:00

Case of the Complacent Employee

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Week 7 Assignment Questions: Case of the Complacent Employee

Instructions:

Complete the case study below: using Textbook: Introduction Healthcare Management by Sharon B. Buchbinder and Nancy H. Shanks
The Case of the Complacent Employee pg. 379
Case Study Questions
1. Whose responsibility should it be to complete those reports? Explain your answer.
2. Is Bob right? Was he really doing his job? Provide a rationale for your answer.
3. Describe what Bob should have done differently.
4. Did Harriet handle this termination properly? Explain your answer.
5. What part did Harriet play in this scenario? Is she a good manager? Provide a rationale for your responses.
________________________________________
Case Study Write-up
Background Statement
Major Problems and Secondary Issues
Major characters and their roles
Organizational Strengths and Weaknesses
Alternatives and Recommended Solutions
Evaluation

Content:

The Case of the Complacent Employee Name: Instructor: Institution: Date: Background Statement It is part of the duty of human resource to ascertain staff’s workload. This is however, only made possible if employees fill out their monthly reports. The only other way to know that they are under heavy workload is if they come and inform me about it, or give suggestions to deal with the problem. It would be a daunting task for me to defend them if I have no idea of what they are doing. Clarity in communication is important since its failure can cost one’

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